Work With Offenders - The Choices
Licensing Enforcement Officer
Licensing Enforcement Officers are responsible for carrying out a wide range of tasks assisting the Principle Licensing Officer with the aim of improving the safety and general living conditions of the local community by ensuring that all licensing laws established by the council are being observed. The position holder would work well as part of a team and could manage well under a large workload that focuses towards reaching targets and objectives set by the council.
Day-to-day activities for a licensing enforcement officer include: Carrying out inspections of vehicles and premises that are considered in potential violation with acts of law; organising and executing detailed formal investigations; representing the council in a court of law; collecting and preparing evidence for court cases; undergoing the investigation of public complaints, enquiries and service requests and delivering feedback and regular return inspections after the closure of the complaints inquiry; and performing formal interviews to substantiate evidence of an investigation report. The successful candidate would also have a flexible attitude to work, and may be required to work overtime during the evenings and/or weekends.
The position holder would have had at least one year working in a role that closely relates to the enforcement of licensing legislation (or similar laws). Experience in this area is much more important than holding a relevant qualification, however, a related one, such as an NATPHLEO Diploma in Licensing Administration (or equivalent) would be beneficial. Amongst having a basic understanding of licensing laws, he or she would have strong IT, written and verbal communication skills, with emphasis on the latter as presentations of complaints investigations and service reports are a regular feature.
Qualifications: To a reasonable standard, but an undergraduate degree is not essential.
Experience: Licensing or general law enforcement, or a closely related role (at least one year).
Skills: Strong people skills, team skills, IT, written and verbal communication skills, able to work well in a pressurised environment, knowledge of licensing laws, enthusiasm to learn more about them and to keep up-to-date with changes in legislation.
